What are the different types of Searches in Enterprise Archive

Searching in Enterprise Archive is used across the application. Click from the following list to know more about the possible searches that can be performed in Enterprise Archive:

• Archive Management Search when DLM is Disabled

• Case Management Collect Search

• Case Management Review Search

• Conduct Admin Search

• Conduct Review Search

• Conduct Archive Search

What is the current Indexing behavior?

The application search and indexing behavior is explained below and consists of the following components:

• Enterprise Archive Index Store: Enterprise Archive indexes all the entries that a user can input. These entries are classified as keyword or text. Keyword entries are user inputs that should be searched as is, without analyzing them. Analyzing is the process of stripping (or transforming) user entries by tokenizing them, converting to lowercase, ASCII folded and so on. Text type fields are analyzed and any of the above actions are performed on them. Text fields refer to user content such as subject, body, and attachment text. All other user entries are keywords.

• Querying the Enterprise Archive Index Store: Querying refers to searching for specific terms or phrases that are indexed. Anything that is not indexed cannot be searched in Enterprise Archive. Querying for special characters will not return any search results as the application analyzes text inputs and strips them of special characters.

What is the current Search behavior for MS Teams data?

The current search behavior for MS Teams data in the application requires users to enter the start and end times as 00:00:00 and 23:59:59. Using a different search period during the day will result in data not being shown in the UI.

What is the behavior when there are no documents present in the application?

The search UI with all the filters will not load properly when there are no documents present in the system. Once documents are present, the UI will load with all the required filters.

What are the available Search filters in Enterprise Archive?

The application search filters vary based on the application being accessed as indicated in the following table:

What are the different sorting options available for my search results?

You can sort the search results according to the chosen search tier. The table below provides the available sorting options based on the columns of the search result tables.

What are the current limitations in Enterprise Archive search?

The current version of Enterprise Archive has the following limitations with regard to the Search functionality.

• Enterprise archive search has a maximum result limit of 10,000, and only the first 10,000 results will be displayed on the UI. To view the rest of the results, you can refine your search criteria.

• Hit Highlighting fails to function as expected on foreign languages.

• Conduct Archive Search on Vietnamese documents failed to fetch accurate search results. The same issue is observed even when the user performs a lexicon search (using JSON query).

• Users are unable to search for a Chinese term or phrase in a message. The search result fetched only the first and the last characters of the matched term.

• Enterprise Archive failed to fetch accurate results when a user performed a lexicon search (JSON query) using proximity operator with number counts for Japanese language.

• Advanced query searches are limited to a maximum of 1023 clauses per query.