Enterprise Reconciliation
This topic will explain the enterprise reconciliation workflow that is available as part of our enterprise platform.
What are the Key Features of Enterprise Reconciliation?
Key features that are available as part of the Enterprise Reconciliation process are:
Unified Reconciliation Platform
Ability to access a single report across all Smarsh enterprise products.
The reconciliation platform works independently of the ingestion and capture processes.
Independent audit logs for the reconciliation process to assist in better resolution of unreconciled items.
Enterprise Archive UI Integration
Enables easier onboarding as it's available within the EA UI.
Role management can be enforced at the application level.
Flexible dashboards to include network-wise tracking, and on-demand reporting.
Context Aware Reporting
Recon data counts available for email and non-email data.
Reporting includes the original message IDs.
Enterprise Reconciliation Workflow
The processing states listed in the diagram are:
Capture Received - Documents which have been captured successfully.
Capture Not Received - Documents which the respective channels might have sent, however have not been captured successfully.
Capture Unreconciled - Documents which are captured successfully, however are not yet exported to the archive.
Capture Exported - Documents which are exported successfully to the archive.
Archive Not Received - Documents which are exported by capture, however not yet received by the archive.
Archive Received - Documents have been received successfully by the archive.
Important
This indicates the ingestion process has returned a success code. The archive SLO clock initiates at this point.
Archive Unreconciled - Documents which are received by the archive, however are still not discoverable.
Archived - Documents which have been stored and indexed successfully.