The following are the list of Column that are available while viewing a conversation in the Documents pane. The column that are Available by Default or Hidden in each Enterprise Archive work spaces are defined in the following table:

Columns	Case Management		Archive Management	Conduct Intel
	Collect	Review	Archive Search	Review	Archive Search	Admin Search
Snapshot ID	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
Thread ID	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
GC ID	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
Transcript ID	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
Interaction ID	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
Cluster	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
Document Size	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
Importance	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default
Attachment	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default
Subject	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default
Direction	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
From	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default
To/Cc/Bcc	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default
To	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
Cc	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
Bcc	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
Date (Snapshot Time)	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default
Archived Time	Hidden	Hidden	Hidden	Hidden	Hidden	Hidden
Network	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default
Channel	Available by Default	Available by Default	Available by Default	Hidden	Available by Default	Hidden
Collected	Available by Default	Not	Not Available	Not Available	Not Available	Not Available
Held	Available by Default	Available by Default	Not Available	Not Available	Not Available	Not Available
Tagged	Not Available	Available by Default	Not Available	Not Available	Not Available	Not Available
Queue	Not Available	Not Available	Not Available	Not Available	Not Available	Available by Default
Queued Time	Not Available	Not Available	Not Available	Hidden	Not Available	Hidden
Source	Not Available	Not Available	Not Available	Hidden	Not Available	Hidden
Policies	Not Available	Not Available	Not Available	Hidden	Not Available	Hidden
Label	Not Available	Not Available	Not Available	Hidden	Not Available	Hidden
Level	Not Available	Not Available	Not Available	Not Available	Not Available	Hidden
State	Not Available	Not Available	Not Available	Available by Default	Not Available	Available by Default
Assigned User	Not Available	Not Available	Not Available	Not Available	Not Available	Hidden
Last Updated	Not Available	Not Available	Not Available	Available by Default	Not Available	Available by Default
Action Tags	Not Available	Not Available	Not Available	Available by Default	Not Available	Hidden
Review Tags	Not Available	Not Available	Not Available	Available by Default	Not Available	Hidden
Relevance	Hidden	Hidden	Hidden	Not Available	Hidden	Not Available
Related Items	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default	Available by Default

Note

The parameters Communication Type and Direction that refer to the presence of Internal and External participants in various Sender and Recipient roles in a communication, are used interchangeably across the application.

Adding Columns to the Documents pane

To add Columns, click the Columns button on top-right corner of the Documents pane. List of available columns are displayed, enable the required column and click Done.

images/download/attachments/71935205/AddingLabels.png