One-Click Download

One-click download as the name signifies allows the user to download a copy of a communication from the message viewer pane when performing the following actions:

  • Archive Search

  • Case Management Collect Search

  • Case Management Review Search

  • Conduct Admin Search

  • Conduct Review Search

  • Conduct Archive Search

To download the message, click the images/download/attachments/71935384/message_one_click_download.png icon from the message viewer pane. The message will be downloaded as an email (eml format) that can be opened/viewed using the Outlook client.

BETA The file name of the downloaded document will be <Subject Name>_<SnapshotID>. Having the subject name as a part of the file name enables users to identify the downloaded document easily.

Export File Name Limitations

  • If the subject name exceeds 128 characters, only the first 128 characters are considered.

  • If the subject name contains invalid characters such as " * / : < > ? \ | and so on, they are replaced with an underscore _ character.

  • If the subject name is not found, the export file name will be NoSubject_SnapshotID.

This feature is [ BETA ] qualified and is not available to all customers, it is available only by invitation. Contact Smarsh Support to enable this feature.


Using One-Click Download

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