XML Export XSD File

You can leverage the XSD file to view the export schema and consume the data as per the schema while exporting content outside Enterprise Archive

Download the following zip file:

SnapshotXMLSchema.zip

smarsh.sfab/cis/dig/itm-transcript-snapshot.xsd is main file and all others are related references.

The following table describes the fields in the .xsd file:

Elements

Attributes

Description

Snapshot - All snapshot related info are captured under this parameter.

transcript-infos


Generic info about the exported XML file.

participants


Distinct participant list with the count of participant in the exported XML file.

metadata


Details of metadata information in the exported file.

demographic


Details of demographic data in the exported XML file.

text-events


Details of text interactions or messages exchanged between the participants.

file-events


Details of file attachments in the document.

action-events


Details of external action events such as Collect, Hold, Tag applied and so on. If no action events are applied, then this field is left blank.

policy-events


Details of policy related actions such as Claim, Release, Update and so on. If no policy events are applied, then this field is left blank.

app-metadata


Details of other metadata applied to the document.


interaction-event-id

Specifies the interaction event ID for last event in snapshot.


transaction-scope

Specifies the transaction state of the communication object.


zone

Specifies the timezone when the document was ingested.

Metadata - The following metadata information WRT the exported XML file are available:

  • ptoperties

  • tenant-id

  • cluster-id

  • cluster-name

  • itm-types:groups (Participant Groups details)

  • global-parent-communication-oid

  • global-thread-oid

  • location-object-id

  • itm-types:modality

  • itm-types:subject

  • itm-types:groups

  • itm:attributes

Demographic - The following demographic information WRT the exported XML file are available:

  • departments

  • companies

  • divisions

  • buildings

  • cities

  • states

  • countries

Participant - The following participant related information WRT the exported XML file are available:

  • network-info

  • user-info

  • itm:attributes

  • participant-id

  • participant-role

For additional details regarding each element, its attributes, descriptions, and potential values, see Exporting with Metadata.