Configuring the Content Sources

This section talks about content sources that are used to ingest data into Enterprise Archive. Content sources also known as point products are the source from which data is ingested. The following types of content sources are currently supported by Enterprise Archive:

Content Sources

Compatible Releases with Enterprise Archive 3.3.x

Generic Capture

NA

Email Journal

Releases post July 2020

Vantage

Vantage 15.x

Vantage 2017 R2 - Releases post July 2019

Vantage 2017 - Releases post December 2020

Cloud Capture

NA

Socialite

NA


Important

Disclaimer files must be uploaded to Enterprise Archive before any data has been ingested, for Disclaimers to function as expected. For more information on uploading disclaimers, refer the Configuring Disclaimers section.

The following tasks can be performed from the Content Sources workspace:

Terminologies Across Products

The Vantage and Socialite configurations for exporting documents to Enterprise Archive may use different terminologies for some input parameters. The following table helps you map the input parameter terminology used across the Smarsh product line.

Table 8: Terminologies across products.

Vantage

Socialite

Enterprise Archive

Configuration Page: Interaction Exporters > Export Type > Export to Connected Archive

Configuration Page: Configuration > Social Networking Compliance Policies > Transcript Export Settings > Exporter Information > Export to Connected Archive

Configuration Page: Archive Management > Content Sources

Cluster ID

The Cluster name given while adding content source through the Enterprise Archive UI, must be configured in the "alcatraz.export.cluster.id" server property.

Cluster Name

Connected Archive Encryption Key

The key generated while adding content source through the Enterprise Archive UI must be configured in the “alcatraz.export.query.encryption.key” server property.

Secret Key

NA

NA

Cluster Description

Connected Archive Username

The Endpoint Name and Password are configured while adding content source through Enterprise Archive UI and must be configured in the "alcatraz.export.auth.user_password" server property in Socialite.

For example, endpoint_name:password

Endpoint Name

Connected Archive Password

Password OR Confirm Password

Select Interaction Exporters > Export Type > Export to Connected Archive , and then enter the Connected Archive DIG Service URL.

Select Configuration > Social Networking Compliance Policies > Transcript Export Settings > Exporter Information > Export to Connected Archive , and then enter the URL.

The URL format for the Enterprise Archive ingestion server is :

https://[Name of the Enterprise Archive tenant specific Ingestion Server route]:/cxf/actiance/apc/dig/ingestion/transcript?

In the above syntax URL, replace the Name of the Enterprise Archive Ingestion Server to the name of your Enterprise Archive ingestion server.

Example

http://abccompanywestprod.dig.ea-internal.nw.eu-west-2.aws.smarsh.cloud/cxf/actiance/apc/dig/ingestion/transcript