Configuring the Content Sources
This section talks about content sources that are used to ingest data into Enterprise Archive. Content sources also known as point products are the source from which data is ingested. The following types of content sources are currently supported by Enterprise Archive:
Content Sources |
Compatible Releases with Enterprise Archive 3.3.x |
Generic Capture |
NA |
Email Journal |
Releases post July 2020 |
Vantage |
Vantage 15.x Vantage 2017 R2 - Releases post July 2019 Vantage 2017 - Releases post December 2020 |
Cloud Capture |
NA |
Socialite |
NA |
Important
Disclaimer files must be uploaded to Enterprise Archive before any data has been ingested, for Disclaimers to function as expected. For more information on uploading disclaimers, refer the Configuring Disclaimers section.
The following tasks can be performed from the Content Sources workspace:
Terminologies Across Products
The Vantage and Socialite configurations for exporting documents to Enterprise Archive may use different terminologies for some input parameters. The following table helps you map the input parameter terminology used across the Smarsh product line.
Table 8: Terminologies across products.
Vantage |
Socialite |
Enterprise Archive |
Configuration Page: Interaction Exporters > Export Type > Export to
Connected Archive
|
Configuration Page: Configuration > Social Networking Compliance Policies > Transcript Export Settings > Exporter Information > Export to
Connected Archive
|
Configuration Page: Archive Management > Content Sources |
Cluster ID |
The Cluster name given while adding content source through the Enterprise Archive UI, must be configured in the "alcatraz.export.cluster.id" server property. |
Cluster Name |
Connected Archive Encryption Key |
The key generated while adding content source through the Enterprise Archive UI must be configured in the “alcatraz.export.query.encryption.key” server property. |
Secret Key |
NA |
NA |
Cluster Description |
Connected Archive Username |
The Endpoint Name and Password are configured while adding content source through Enterprise Archive UI and must be configured in the "alcatraz.export.auth.user_password" server property in Socialite. For example, endpoint_name:password |
Endpoint Name |
Connected Archive Password |
Password OR Confirm Password |
|
Select Interaction Exporters > Export Type > Export to Connected Archive , and then enter the Connected Archive DIG Service URL. |
Select Configuration > Social Networking Compliance Policies > Transcript Export Settings > Exporter Information > Export to Connected Archive , and then enter the URL. |
The URL format for the Enterprise Archive ingestion server is : https://[Name of the Enterprise Archive tenant specific Ingestion Server route]:/cxf/actiance/apc/dig/ingestion/transcript? In the above syntax URL, replace the Name of the Enterprise Archive Ingestion Server to the name of your Enterprise Archive ingestion server. Example http://abccompanywestprod.dig.ea-internal.nw.eu-west-2.aws.smarsh.cloud/cxf/actiance/apc/dig/ingestion/transcript |